Montefiore has upgraded to some new programs.

The main websites you will utilize are: UKG, Workday, and ServiceNow.

You will need to enable Multi-factor Authentication on your personal device to access these sites outside of the hospital.

UKG: https://montefiore-sso.prd.mykronos.com/wfd/home

Workday: https://wd12.myworkday.com/wday/authgwy/montefiore/login.htmld

ServiceNow: http://Montefiore.Service-Now.com

There are many job aids posted on the HRWS SharePoint page.

UKG is for timekeeping and workday is for payroll, personnel information, job postings, and learning.

ServiceNow (The Employee Center) is used for placing tickets and various HR items. (Tuition reimbursement, leaves of absence, payroll tickets, etc)

HR Solutions Center

To speak to an agent, call (914) 922-myHR

8:30 AM - 5:30 PM

Things to know:

  • Employees will no longer receive an attendance control report. Your schedule, time off balances and accruals can be viewed directly in UKG.

  • Updates to employee IDs (EZID): As part of the transition to the new systems in HRWS, they will be standardizing employee IDs. EZIDs will now be 9 characters. If your EZID has less than that, they will add zeros to the beginning of your ID.

  • There will no longer be access to Talent Management. Learning and job postings will be on Workday.

  • Workday will show payslips from go live and onwards. There is a link to historical payslips within Workday under “external links”

  • What you can do in Workday:

    • See your paychecks and tax info

    • View or update your personal info (like address or emergency contacts)

    • View your job details and org chart

    • Change your preferred name

    • Learning (replaces Talent Management)

  • UKG = Time, Time Off, and Scheduling. What you can do in UKG:

    • View your schedule

    • Request time off

    • See how many PTO or sick hours you have

    • Check daily and weekly hours worked

  • ServiceNow:

    • You go here for requesting a leave of absence (ex: FMLA)

    • You submit payroll tickets here

    • You can place general inquiries with HR through this forum.

    • Tuition reimbursement

Workday Learning

(Information from HR email blast)

Workday Learning is Montefiore’s new learning system. It’s built right into Workday, so there’s no need to log into another system.

You can use it to: 

  • Take required courses (like compliance or safety training) 

  • Choose from optional professional development courses to grow your skills 

  • Explore content on your own or find training assigned by your manager 

  • Access the Skillsoft Percipio learning library 

What is Skillsoft Percipio?

Skillsoft Percipio is a learning library connected to Workday Learning.

Key Things to Know about Workday Learning 

  • Only managers can assign required learning to employees 

  • Some courses are open for employees to sign up for anytime 

  • If you need proof of training completed before July 7, 2025, you can request your transcript from the Employee Center 

How to Request Your Previous Learning History / Transcript

Follow these steps if you need your learning history from Talent Management: 

  1. Go to the Employee Center (AKA - ServiceNow)

  2. Click: Home > Human Resources > Learning & Career Development > Request Technical Support for a Learning System/Platform 

  3. Select: 

    1. Learning System/Platform: “Workday” 

    2. Type of Support: “Report issues” 

  4. Fill in: 

    1. Request Title: “Transcript Request” 

    2. Describe Problem: Use this short request: 

               I am requesting a copy of my learning transcript for courses completed before July 7, 2025.  

      1. Name: [Your Full Name] 

        EZ ID: [Your EZ ID] 

        Montefiore Email: [Your Work Email] 

How to access Workday Learning and Skillsoft Percipio: 

  1. Log in to Workday 

  2. Click the Learning icon on your home page 

  3. Use the search bar to look for topics or click “Skillsoft/Percipio” under Links section 

  4. Click on a course to start learning!