Payroll Issues: First Steps to Resolution

Please review the updates from your EC regarding payroll issues: https://www.montefiorenysnanurses.com/ec-updates-1/payroll-issues


For reporting pay discrepancies, you need to enter a payroll ticket.

To enter a payroll ticket, you need to access the ServiceNow website. http://Montefiore.Service-Now.com

Under the Human Resources drop down, select “Payroll”

Click on “Submit a question about Payroll”

PROVIDE ALL THE DETAILS WHEN SUBMITTING THESE TICKETS. HR/Finance reported a delay in processing due to requiring further information.

When escalating the payroll discrepancies (after the ticket is entered), please include ticket number in your conversations.

Please review the updates from your EC regarding payroll issues: https://www.montefiorenysnanurses.com/ec-updates-1/payroll-issues